My new husband and I moved in last October and it was the worst experience ever. The girl that leased to us Paula or something told us that our apartment had to be cleaned by us at move in. So glad the new management let her stay here be a short one. She then also had our vehicle towed after she told us to park there via email.
I was livid because my neighbor continually played the most raunchy rap music and never cleaned his patio for almost 3 months . I was livid and went to the office to complain and of course the Paula said there was nothing she could do because it was apartment living.
Lucky for her the new manger overheard my frustration and said she would take care of it. I didnt believe her until 20 minutes later I watched her walk to their door and whatever she said worked because I never heard a peep out of them again and not one ounce of dog S*** is on their patio is non exsistent.
There is a group of people that live here that are careless and leave trash everywhere. LOSERS! People Leave their cars unlocked and except their car to not get broken into or stolen. Yes and idiot actually left his keys in the car and expected his car to be there. LOSER!
The managers, Kristin and Austin have really changed our attitude towards the Crossing , yet they have their work cut out for them still and you can tell they must like what they do. I see Austins car here late all the time because she is fixing something that someone did or the other manager is out sweeping up trash which is not her job. Im not sure what the other part of the staff does, but the managers seem to do mostly everything. I think they are understaffed if you ask me.
All in all, the Crossing is a great place to live, very close to work and they just started having resident events, YAY for tacos. I would refer someone to live here as long as those two ladies are running the show.